2.1 "Agreement to Mediate" means an agreement, whether written or oral or any other form of agreement, executed by the parties, to mediate any dispute, specifying the appointment of mediator, language of mediation and other procedural rules and laws adopted by the parties for conducting the Mediation Proceedings.
2.2 "Additional Party" includes one or more additional parties and references to "party" or "parties" and may include the Requesting and the Responding Party and/or an additional party to the dispute.
2.3"Case Manager" shall mean the individual appointed by the digital platform to provide administrative and secretarial services to the parties and the Arbitral Tribunal for a particular case.
2.4 "Communication" means any communication including a statement, declaration, demand, notice, response, submission, notification, request and any other action(s) relating to mediation made by means of information generated, sent, received or stored by electronic, magnetic, optical or similar means via digital platform.
2.5 "Communication" shall be deemed to have been received when, Jupitice Administrator or his designate notifies the parties and Mediator of its availability, in accordance with paragraph 2.4.
2.6 The "Jupitice Administrator" or his designate shall forthwith notify a party and/ or the Mediator on the receipt of any communication directed to that party and/ or the Mediator at the digital platform.
2.7 The "Jupitice Administrator" or his designate shall forthwith notify all parties and the Mediator of the commencement and conclusion of the Mediation proceedings as the case may be.
2.8 "Dispute" means any civil or commercial dispute.
2.9 "Digital Platform" shall have the power to interpret all provisions of these Rules. The Neutrals/Mediators shall interpret the Rules in-so-far as they relate to their powers and duties hereunder. In the event of any inconsistency between such interpretation and any interpretation by The Digital Platform, Neutral's/Mediators interpretation shall prevail.
2.10 Digital Platform holds no responsibility whatsoever, to specify the steps taken or give reasons for any decision it makes in respect of any Mediation commenced under these Rules. Unless otherwise determined by the Digital Platform, all decisions made by the Digital Platform under these rules are final and, to the extent permitted by The Mediation Act 2023 or any law applicable, not subject to appeal.
2.11 "Domestic Mediation" means Mediation of any dispute which is considered civil, community, relationship, contractual or commercial in nature or any disputes arising out of offenses which are compoundable in nature, between parties in India, or any assisted deal-making between parties in India.
2.12 "Electronic Address" means an information system, or portion thereof, designated by the parties to the online dispute resolution process to exchange communications related to that process.
2.13 "International Commercial Mediation" means a Mediation relating to disputes arising out of legal relationships, whether contractual or not, considered as commercial under the law in force in India and where at least one of the parties is:
- An individual who is a national of, or habitually residing in any country other than India; or
- A body corporate, which is incorporated in any country other than India; or
- An association or a body of individuals or a partnership firm, whether incorporated or not, whose central management and control is exercised in any country other than India; or
- The Government of a foreign country.
2.14 "Jupitice Administrator" shall mean a technology-based intermediary (entity) that owns, operates and manages Digital Platform to appoint, administer, coordinate and facilitate Online Mediation proceedings between disputing parties and Neutrals under these Rules.
2.15 "Jupitice Administrator" has no obligation to give reasons for any decision it makes in respect of any Mediation commenced under these Rules. Unless otherwise determined by the Jupitice Administrator, all decisions made by the Jupitice Administrator under these rules are final and, to the extent permitted by any applicable law, not subject to appeal.
2.16 "Jupitice Administrator" shall have the power to interpret all provisions of these Rules. The Neutrals shall interpret the Rules in-so-far as they relate to its powers and duties hereunder. In the event of any inconsistency between such interpretation and any interpretation by Jupitice Administrator, the interpretation of the Neutral shall prevail.
2.17 "Jupitice Administrator" may from time to time issue code of conduct, guidance notes, standard operating procedures etc., to supplement, regulate and implement these Rules for the purpose of facilitating the administration of arbitrations governed by these Rules.
2.18 "Digital Platform" means a dedicated digital system for generating, sending, receiving, storing, exchanging or otherwise processing communications in a manner that ensures data security under these Rules, to handle Mediation cases online and for the parties to conduct its proceedings.
2.19 "Jupitice Advisory Board" is an independent body available on the platform which is composed of, but not limited to qualified & experienced professionals from legal, financial and technical fields that assists the Jupitice Administrator with respect to. any matter that relates to but not limited to the decision on number of Mediators, appointment of Mediators, confirmations of Mediators, decision on the challenge of Mediators, replacement of Mediators, assistance in fixing the fees of Mediators, participation in the review mechanism on the costs & fees, advisory comments regarding deposits, approval of ADR professionals to be listed on the Panel maintained through Online Marketplace.
2.20 "Language" includes one or more languages.
2.21 "Mediation" means an Online Mediation Mechanism for resolving disputes through the use of electronic communications, information & communication technology and other technologies via Digital Platform.
2.22 "Mediator/Neutrals" means an individual who is appointed to mediate and to assist the parties in dispute to reach a mutually acceptable agreement to resolve the dispute or for assisted deal-making.
2.23 "Mediated Settlement Agreement" in relation to mediation, means an agreement in writing reached by some or all of the parties to Mediation, settling the dispute in whole or in part, or finalizing the terms of the deal and signed by the parties and the Mediator.
2.24 "Mediation Session" means a meeting arranged as under these Rules, between the Mediator and one or more of the parties to the dispute, and includes any activity undertaken to arrange or prepare for such a meeting, whether or not the meeting takes place; and includes any follow up on any matter or issue raised in such a meeting. Such Mediation Sessions shall be conducted via Video Conferencing or any other electronic means via the digital platform.
2.25 "Mediation Sessions" may include "Joint Sessions" which shall include all the parties and the Mediator and the "Private or Caucus Session", which shall include the Mediator and any one party or group of parties.
2.26 "Online Mediation Mechanism" means the conduct of End-to-End Online Mediation Proceedings that are performed via digital platform that includes, but not limited to, filing to conduct proceedings to reach a final settlement agreeable by the parties involved in such dispute(s).
2.27 "Panel" means the roster of Mediators maintained by The Digital platform through its Global Online Marketplace to ensure independence & impartiality.
2.28 "Registrar" means the Registrar of Jupitice and includes any Deputy Registrar.
2.29 "Requesting Party" means any Party initiating online Mediation proceedings under these Rules and includes one or more parties.
2.30 "Responding Party" means any Party to whom Notice is served under these Rules and includes one or more parties.
2.31 "Signature" means an electronic signature.
2.32 "Settlement Agreement" means an agreement that is electronic or made through any other medium electronically, that includes final terms of settlement between the parties to the dispute.
2.33 "Witness" includes one or more experts.
2.34 These Rules include all the Schedules attached thereto, as amended from time to time by the Jupitice Administrator, that is in force on the date, the Request/Invitation of Mediation is submitted.
2.35 The Jupitice Administrator may from time to time issue code of conduct, guidance notes etc. to supplement, regulate and implement these Rules for the purpose of facilitating the administration of Mediations governed by these Rules.
2.36 English is the original language of these Rules. In the event of any discrepancy or inconsistency between the English version and the version in any other language, the English version shall prevail.
2.37 Unless the context states or requires otherwise, words in the singular shall include the plural and vice versa.
2.38 A reference to a gender includes all other genders.
2.39 Words not defined in these Rules shall be understood as per their ordinary English meaning.